North Coast Surface Solutions

Last updated: 01/01/2026

North Coast Surface Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information when you interact with our website, forms, or services:

Name

Phone number

Email address

City or service location

Details related to your project or estimate request

Website usage data (via cookies or analytics tools)

How We Use Your Information

Your information is used to:

Respond to inquiries and provide estimates

Schedule appointments and service visits

Send appointment confirmations, reminders, and service updates

Communicate important information related to your request

Send promotional or informational messages only if you opt in

We do not sell or rent your personal information.

SMS Opt-In & Communication

By submitting your information and opting in, you consent to receive SMS messages from North Coast Surface Solutions related to:

Appointment confirmations and reminders

Estimates and service updates

Promotions or business-related information

Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out at any time or HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Cookies & Tracking Practices

Our website may use cookies or similar technologies to:

Improve website functionality

Analyze website traffic and performance

Enhance user experience

You may disable cookies through your browser settings at any time.

Data Security & Handling

We take reasonable measures to protect your personal information, including:

Secure systems and access controls

Limited access to personal data

Use of trusted platforms and service providers

While no system is 100% secure, we work to protect your data against unauthorized access or disclosure.

User Rights

You have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of your information

Opt out of SMS or email communications at any time

To exercise these rights, please contact us using the information below.

Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

North Coast Surface Solutions
📧 [email protected]
📞 (440) 291-5511
📍 Northeast Ohio